LIMITATION OF LIABILITY: IN NO EVENT SHALL ENOLED INC LIGHTING BE LIABLE FOR SPECIAL INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, STRICT LIABILITY, OR IN TORT INCLUDING NEGLIGENCE) NOR FOR LOST PROFITS; NOR SHALL THE LIABILITY OF ENOLED INC LIGHTING FOR ANY CLAIMS OR DAMAGE ARISING OUT OF OR CONNECTED WITH THIS AGREEMENT OR THE MANUFACTURE, SALE, DELIVERY, USE MAINTENANCE, REPAIR OR MODIFICATION OF THE PRODUCTS, OR SUPPLY OR ANY REPLACEMENT PARTS THEREFORE, EXCEED THE PURCHASE PRICE OF THE PRODUCTS. THIS LIMITATION OF LIABILITY SHALL APPLY TO ANY LIABILITY OR DEFAULT UNDER OR IN CONNECTION WITH THE PRODUCTS, PARTS, OR SERVICES DELIVERED HERE-UNDER WHETHER BASED ON WARRANTY, FAILURE OF OR DELAY IN DELIVERY, OR OTHERWISE. NO LABOR CHARGES WILL BE ACCEPTED WITHOUT PRIOR WRITTEN APPROVAL. THIS CLAUSE SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.
Expedited Shipping can be accommodated upon customer’s written request on the purchase order. The purchaser will be responsible for covering the full cost of shipping charges, irrespective of the order size. Please note that expedited shipping options are subject to availability and additional charges may apply.
The customer should clearly communicate their preference for expedited shipping on the purchase order to ensure appropriate arrangements can be made.
Shipping dates are approximate and dependent on timely receipt of ordering information. EnoLED aims to ship products according to the agreed delivery schedule, unless otherwise stated. While efforts will be made, the company is not liable for orders requesting earlier shipping dates than the current delivery
schedule. Common carriers are used, and EnoLED retains the right to select the carrier of choice. EnoLED is not responsible for any losses incurred due to late order arrival.
We are committed to providing a hassle-free return process for our valued distributors, partners, and resellers who make direct purchases from EnoLED, Inc.
Please review our return policy below:
To initiate a return, please contact our customer service at 216-727-3618 or email us [email protected] to obtain an RMA form.
All returns require prior approval from EnoLED and must include a Return Merchandise Authorization (RMA) number.
If your order has been damaged during transit by the shipping carrier, please contact EnoLED within 15 calendar days of delivery to initiate an RMA/damage claim. The return process for damaged items follows the same procedure as for defective items.