Warranty

  1. EnoLED stands behind the quality of its products and offers a limited warranty for a period of six (6) years (or such longer period as may be specified on EnoLED’s website or product specification sheet at the time of purchase) from the date of shipment of the Goods (“Warranty Period”). During this time, EnoLED warrants that the Goods will meet the specifications outlined in EnoLED’s published specifications at the time of manufacture and will be free from material defects in workmanship and materials.

    However, please note that proper design, configuration, and installation are crucial for optimal performance, and EnoLED’s warranty does not cover issues caused by improper installation or usage. It is important to adhere to EnoLED’s recommended guidelines and consult with licensed professionals for design and installation.

  1. Except for the warranty stated in section (1), EnoLED does not provide any other warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party intellectual property rights, whether express or implied by law, course of dealing, course of performance, usage of trade, or otherwise. 

  2. The warranty does not extend to any third-party products that may be included or associated with the Goods. EnoLED does not provide any warranties for third-party products, including warranties of merchantability, fitness for a particular purpose, warranty of title, or warranty against infringement of intellectual property rights. 

  3. To make a claim under the warranty in section (1), the Buyer must contact EnoLED within thirty (30) days of discovering or should have discovered the defect and request an RMA (Return Merchandise Authorization) form and RMA number. The Buyer must then return the Goods to EnoLED’s designated facility, including the signed RMA form with a description of the defect. EnoLED will examine the returned Goods and verify the claim of defect. 

  4. EnoLED’s warranty does not cover situations where the Buyer continues to use the Goods after notifying EnoLED of the defect, if the defect arises due to the Buyer’s failure to follow EnoLED’s instructions for storage, installation, commissioning, use, or maintenance of the Goods, or if the Buyer alters or repairs the Goods without prior written consent from EnoLED. 

  5. In accordance with section (4) and (5), during the Warranty Period, EnoLED may choose to either repair or replace the defective Goods (or part of the Goods) or issue a pro-rated credit or refund based on the time elapsed since the delivery date and the stated product life. EnoLED may also request the Buyer to return the Goods at EnoLED’s expense. 

  6. The remedies specified in section (6) are the sole and exclusive remedies available to the Buyer for any breach of the limited warranty in section (1), and EnoLED’s liability is limited to the remedies provided in this section. Please note that this warranty does not affect your statutory rights as a consumer. For further information or assistance, please contact our customer service team.

Disclaimer of Warranty

LIMITATION OF LIABILITY: IN NO EVENT SHALL ENOLED INC BE LIABLE FOR SPECIAL INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, STRICT LIABILITY, OR IN TORT INCLUDING NEGLIGENCE) NOR FOR LOST PROFITS; NOR SHALL THE LIABILITY OF ENOLED INC FOR ANY CLAIMS OR DAMAGE ARISING OUT OF OR CONNECTED WITH THIS AGREEMENT OR THE MANUFACTURE, SALE, DELIVERY, USE MAINTENANCE, REPAIR OR MODIFICATION OF THE PRODUCTS, OR SUPPLY OR ANY REPLACEMENT PARTS THEREFORE, EXCEED THE PURCHASE PRICE OF THE PRODUCTS. THIS LIMITATION OF LIABILITY SHALL APPLY TO ANY LIABILITY OR DEFAULT UNDER OR IN CONNECTION WITH THE PRODUCTS, PARTS, OR SERVICES DELIVERED HERE-UNDER WHETHER BASED ON WARRANTY, FAILURE OF OR DELAY IN DELIVERY, OR OTHERWISE. NO LABOR CHARGES WILL BE ACCEPTED WITHOUT PRIOR WRITTEN APPROVAL. THIS CLAUSE SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.

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